Privacy Features

CareWindow is strictly not surveillance technology: it doesn't allow one-way observation, only two-way communication. It has been designed in consultation with care workers to make it easy to temporarily deactivate automatic answering when entering a room, for the purpose of resident/participant dignity and workplace privacy, which include:

  • You can turn it off at the powerpoint.

  • You can place it face-down.

  • You can rotate the camera so that it can't see anything (it's on a swivel, making this easy).

  • You can put the unit into "do not disturb" mode.

  • At specified times of the day, calls can't be made.

  • You can end or reject any active call.

  • The ringtone is loud, it rings for a while, and you can reject an incoming call.